Privacy Policy
Effective Date: January 1, 2025
At The Root Project, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.
1. Information We Collect
We collect two types of information when you interact with us:
- Personal Information:
- Includes your name, email address, phone number, shipping and billing address, and payment details.
- Collected when you make a purchase, subscribe to our emails, or contact customer service.
- Non-Personal Information:
- Includes data such as your IP address, browser type, device type, and how you navigate our site.
- Collected through cookies and analytics tools to improve your shopping experience.
2. How We Use Your Information
Your information helps us provide better service by:
- Processing and fulfilling your orders.
- Communicating about your order status, promotions, or updates.
- Enhancing our website, products, and customer service.
We never sell your personal information.
3. Sharing Your Information
We may share your data with trusted third parties only when necessary:
- Service Providers—For payment processing, shipping, and marketing.
- Legal Compliance—When required by law or to protect our rights.
All third parties must adhere to strict privacy and data protection standards.
4. Cookies and Tracking
- Cookies collect information about your browsing behavior to personalize your experience and improve our site.
- You can manage or disable cookies in your browser settings, though this may affect site functionality.
5. Your Rights
You have full control over your personal information:
- Access—Request a copy of the data we have about you.
- Correction—Update or correct inaccurate information.
- Deletion—Request that we delete your data.
- Opt-Out—Unsubscribe from marketing emails at any time.
To exercise your rights, contact us at info@therootproject.com.
6. How We Protect Your Information
We use secure servers, encryption, and other industry-standard safeguards to protect your data. While no system is completely secure, we are committed to addressing any breaches promptly.
7. Links to Other Websites
Our site may include links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted here, with the effective date clearly noted.
9. Contact Us
For questions or concerns about your privacy, please contact us:
Email: info@therootproject.com
Mail: The Root Project LLC
1 Gormley Lane
Huntington Bay, NY 11743